Terms and Conditions

Welcome to Tranquil Essence Spa Ltd. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully before engaging with us.

1. Services Provided

Tranquil Essence Spa Ltd offers wellness and beauty treatments including but not limited to:

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• Massage therapy
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• Facial treatments
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• Aromatherapy
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• Body scrubs
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• Manicure & Pedicure
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• Holistic wellness consultations
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We strive to deliver high-quality services tailored to individual needs.

2. Appointment and Cancellation Policy

Appointments should be booked in advance. We request that clients provide at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as determined by Tranquil Essence Spa Ltd.

3. Client Responsibilities

Clients agree to provide accurate health information prior to treatments and inform us of any medical conditions, allergies, or injuries that may affect the services provided.

Clients must follow the guidance and recommendations of our therapists and staff during treatments to ensure safety and effectiveness.

4. Payment Terms

All payments for services are due at the time of booking or treatment, unless otherwise agreed. We accept payment methods as displayed on our website or at our physical location.

5. Liability

Tranquil Essence Spa Ltd will not be held liable for any adverse reactions or injuries resulting from treatments if clients have withheld relevant health information or failed to follow instructions.

Our liability for any claim arising from the use of our services is limited to the amount paid for those services.

6. Privacy and Confidentiality

We respect the privacy of our clients. Personal information collected during appointment booking and treatment is kept confidential and will not be shared with third parties except as required by law.

7. Intellectual Property

All content featured on our website and promotional materials, including text, images, and designs, are the property of Tranquil Essence Spa Ltd and protected under intellectual property laws. Unauthorized use is prohibited.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Clients are encouraged to review this page periodically to stay informed of any changes.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising will be subject to the exclusive jurisdiction of the courts in Birmingham, West Midlands.

Contact Information